API Known Issues

Scoring Tool API Known Issues

We maintain a known issues page for the Scoring Tool here. Remedies for any issues are being pursued. Latest fixes are documented on the Release History page. If you find an error that is not listed please report it to HES API Support.

Other known issues include:

  • The PHP NuSOAP library converts strings submitted to boolean fields to "true." Thus, there is no validation for typographical errors or the like. This could lead to unexpected results if "false" is misspelled. While "ture" would be converted to "true" (presuming the intent), "flase" would not be converted to "false." This is the case in NuSOAP 0.9.6.
  • Some API users have been unclear about the water heater type tankless_coil. This is not an on-demand water heater but a type of combined boiler/water heater. If heating.type is set to boiler, then domestic_hot_water.category can be set to combined and domestic_hot_water.type can be set to tankless_coil or indirect. The HEScore Scoring Tool does not presently have a category for tankless on-demand water heaters. Instead, these should be modeled as water heater type storage.